Privacy Policy

Your Details

How we handle enquiry information.

Information We Collect

When you contact us, email the studio, or complete a quote request, we may collect your name, email address, phone number, preferred contact method, project location, project type, project notes, measurements, budget range, timeline, and any photos or files you choose to share.

How We Use It

We use your information to review your enquiry, understand your project, respond with next steps, prepare relevant guidance or estimates, arrange follow-up communication, and keep practical records of enquiries and projects.

Form Processing

Quote form submissions may be processed using Cloudflare infrastructure, Cloudflare R2 for uploaded project images, Resend for email delivery, and Cloudflare Turnstile for spam protection. Please only upload photos or files that you are comfortable sharing for the purpose of reviewing your enquiry.

Analytics, Cookies and Similar Technologies

The website uses cookies and similar technologies only where needed for core functionality or where you have chosen to allow optional measurement. Cookies are small files or browser storage entries that help a website remember a setting, protect a form, or understand how visitors use a page.

Cookie Policy

Strictly necessary cookies are always on. They support core website behaviour, security, spam protection, form submission, and remembering your cookie preference. These are not used for advertising.

Analytics cookies are optional. If you allow analytics cookies, Artiling Studio uses Google Analytics to understand site usage and measure enquiries, including interactions such as quote form submissions, phone clicks, email clicks, quote CTA clicks, portfolio CTA clicks, and service CTA clicks. Analytics may also include tools such as Microsoft Clarity and Ahrefs Analytics to understand usability and website performance.

Marketing cookies are optional and off by default. They may be used in future to measure advertising performance or advertising-related conversions, but only if you choose to allow marketing cookies.

You can change your choice at any time by using the Cookie settings link in the footer. Rejecting optional cookies does not stop you from browsing the site or submitting an enquiry.

Advertising and Conversion Measurement

If Artiling Studio runs online advertising, analytics and conversion measurement may be used to understand which pages and campaigns lead to enquiries. This helps us improve the website and measure advertising performance. We do not use this information to sell personal details.

Sharing

We do not sell your personal information. We only share details where needed to respond to your enquiry, support project planning, provide website and form functionality, understand website performance, or meet legal obligations.

Retention

We keep enquiry information for as long as needed to manage the enquiry, maintain project records, provide follow-up support, and support reasonable business administration. If an enquiry does not become a project, we may still keep a practical record for a limited period so we can understand past conversations and avoid losing useful context.

Your Rights

You can ask us to correct, update or delete enquiry information we hold about you, unless we need to keep certain details for legitimate business records, legal reasons, or an active project. You can also ask how your enquiry details are being used.

Contact

To ask a privacy question, request a correction, or ask for deletion of your enquiry information, email info@artilingstudio.co.uk.